Carrier Transicold recently reached, and quickly surpassed a new record: 700,000 container refrigeration units sold. We couldn’t have done it without you, our customers around the world.
It took 40 years to achieve this milestone. We shipped a mere 195 units in 1968. In contrast, last year’s sales – more than 70,000 units – exceeded the results of our first 22 years combined.
Without question that accelerated pace has been fueled by rapidly increasing global commerce, in large part made possible by expansion of the cost-effective and environmentally sound container shipping industry. Yet, given the competitive nature of the business, we know that Carrier Transicold stands only as tall as the support of our incredible customer base over the years.
We firmly believe that our sustainability is a direct result of listening closely to our customers, understanding their needs and responding in mutually beneficial ways. Witness the PrimeLINE® unit, created especially to help improve customers’ energy efficiency and environmental impact. Also note our network of more than 420 service centers, which provide support whenever and wherever needed. Unparalleled in the industry, our coverage has evolved since our first service center came on line in 1977, and involves a rigorous qualification and audit process, and training that is supported by a unique traveling academy committed to assuring the leading container refrigeration units in the world are backed by highly proficient technicians.
Customer satisfaction, along with manufacturing excellence, are compelling reasons why our Singapore manufacturing facility recently became the first factory within the Carrier organization to be awarded Gold status in the Achieving Competitive Excellence (ACE) program by our parent company, United Technologies Corporation. Again, it’s you, our customers, who inspire us to reach for new heights. The best is yet to come!
Kartik Kumar
Director of Marketing and Strategic Planning
Global Container Refrigeration
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